Support, Training, and Forms

The Source

The Source for Student Information

What is the Source?

The Source displays attendance, assessment scores and Secondary student grades and Elementary Progress Reports.  SchoolPay, Schoology Access Codes and other family resources are also found on the Source. 

  • Parents and guardians of students actively enrolled in SPS may set up an account.
  • Students actively enrolled in SPS will receive a username and password from their school.  Students log onto the Source with their student account.  If your student needs help, contact a teacher or the school librarian.

Parents and Guardians Source Account Setup

Before you setup a Source account:

  • You must be on record as the parent or guardian of a student enrolled in SPS.
  • Your email address must be on record at each student’s school.
  • Confirm you provided the same email address for each SPS student in your family.

To setup a Source account:

  1. Visit http://ps.seattleschools.org / and click the Sign Up! link.
  2. Type the email address on record, then click Enter 
  3. Check your email for a message from sourcesupport@seattleschools.orgIf you don’t receive this email:
    • Check your Spam or Trash folders. 
    • Contact the school(s) to provide your email address.
  4. Open the email and click the link.
  5. Enter your Username email address ) and create a Password 
    • Please do not use an apostrophe ‘ in your password. 
  6. Click Enter to begin exploring the Source!

Viewing Your Students with Your Parent Guardian Account

Students are linked to your Source account by the email address on record at each student’s school. If you have a Source account, but a student is missing from it, please contact the school and update the email address. 

Approximately  1 hour  after your email address is updated, clear the cache on your browser, close, reopen and log in.  The student should appear on your account.

For assistance, please contact sourcesupport@seattleschools.org

To update your parent/guardian Source username:

Parent and guardian Source usernames are linked to the email address on record at each student’s school.  To change or update your email address, please contact the Service Center or the main office at each student’s school and provide the following information.  Please provide the same email address for each SPS student in your family:

  • Your full name and relationship to the student
  • The email address you wish to use
  • Each student’s full name
  • Each student’s 7 digit Seattle Schools student ID#

Please allow 1 hour for the change to sync with the Source, then set up your Source account with the new email address.

NOTE:  Students log onto the Source with their school assigned username.  If your student has forgotten their username, please have them speak with the school librarian or a teacher.

Elementary and Secondary Reports

Elementary Progress Reports and Secondary Performance Reports are found on parent/guardian Source accounts only . If you are logging in with your student’s school account that begins with 1 and ends with @seattelschools.org you will not see this information. 

If you have a parent/guardian Source account:

  1. Log onto the Source at:  https://ps.seattleschools.org
  2. If you have more than one student, select the name of student under the Source logo at the top, left of the screen.
  3. Select the Elementary Progress Reports or Secondary Performance Reports link on the left menu:
    EPR SPR
  4. Click the PDF link to download and save.

If you need assistance, please contact sourcesupport@seattleschools.org


Log In to the Source


The Source Frequently Asked Questions

What do parents and guardians need to set up a Source account?

  • You must be the parent or guardian of a student actively enrolled in SPS.
  • Have the same valid email address on record at each student’s school.  Your email address will be your Source username.

If you don’t have an email address:

There are many ways to get a free email account.  Google’s Gmail is free and has a translation feature.  Please visit the Create your Google Account website if you would like a  Gmail account.  To translate the Google Gmail page, scroll to the bottom of the page.  Click the drop down on the bottom right to select your language.


What is my parent/guardian Source username?

Your Source username is the email address you provided for the school record.  If you do not remember, or have not provided an email address, contact the school so they may update the email address on your student’s school record.  Please provide the same email address for each SPS student in your family.  Allow about 1 hour for the change to sync with the Source.  Clear the cache on your browser, close your browser, reopen and set up your Source account.  Each time you change your email address, you must set up your Source account with the new address.

Is a student missing from your account?

If you have a Source account, but a student is missing, contact the school to update the email address on the student’s school record.  Allow about 1 hour for the change to sync with the Source.  Clear the cache on your browser, close your browser, reopen and log onto the Source.  The student will be on your account.

I forgot my username, password or need to change my password. What can I do?

Please visit our account recovery page.

Is there an APP to access the Source?

The Source is part of our student information system, PowerSchool.   PowerSchool does have a mobile APP, but it does not support our custom features such as Assessment Scores and Advanced Learning.  To see all features, please visit:   http://ps.seattleschools.org

Can I manage my password with Keychain Technology?

If you choose to use a Keychain to manage your Source password, at each log in, you may be asked if you would like to update the password.  In order to use the stored password, you must select not now SPS is unable to address problems parents and guardians may have with password storage software. 

Where can I find my student’s username?

Log onto your parent/guardian Source account.  Your student’s username will appear next to their photo. Visit: www.seattleschools.org/StudentPW for more information.

Assignment details out of order?

When using an iPhone to view Source Grade Details, some users may notice their assignments are out of order.  To resolve this, simply refresh the screen by clicking the curved arrow symbol at the top of the screen, near the URL.

Why are dots showing up in the password field of the source log on screen?

Typically, if you get the extra dots and cannot log on, it is because you have forgotten your password, have a stored password you have not updated, or someone else used your device and stored a password. Please try clearing your cache, delete the dots and type in your password. You may want to set your browser to not store passwords or try a different browser. 

Why do I receive a Security Violation or Unauthorized message/disabled accounts?

If you get a security violation or unauthorized message when trying to set up your Source account, it may be disabled.  An account typically is disabled when a student is withdrawn from SPS and will need to be manually enabled if they return.  If you get one of these messages when trying to set up your Source account, please do the following: 

  • Please contact the main office of your student’s school to confirm or update your email address
  • After the email address is confirmed, contact sourcesupport@seattleschools.org to report you have confirmed your email address and need your Source account enabled

I am Traveling internationally (taking a trip outside the U.S.). Do I need to do something to access The Source?

If you will be traveling internationally during the school year and need access to SPS resources, please email  our CyberSecurity Team cybersecurity@seattleschools.org prior to your departure to insure you will have uninterrupted access while traveling.  Unfortunately, Schoology is blocked by the vendor.   You may be able to work around the problem with a tool likeTunnelbear, and select US for your destination.

Can the Source be translated?

The Source is part of PowerSchool, our Student Information System and does not have a translate feature at this time.  Parents and guardians of English Language Learners may find tools such as Google Translate helpful when viewing Source text. 

  1. Please visit the Google Translate website and select the language.
  2. Open another browser window and log onto the Source.  Use your mouse to copy the Source text you wish to translate. 
  3. Return to the Google Translate page and paste the text in the field on the left.  Your translation will appear on the right.

Grades, some assessment scores and attendance have been color coded.  Red in the grade field represents a failing grade, red in the attendance field represents too many unexcused absences.

For more support, please visit our English Language Learners website.

During enrollment, where can I find my student’s school assignment?

Please use the Assignment Lookup Tool during the enrollment window to view your student’s assignment information. If you have problems accessing your student’s assignment, please contact admissions office at 206-252-0760 or customer service office.


Need Help?

Please visit our Technical Tips page.

If after reviewing these resources, you still need assistance, email sourcesupport@seattleschools.org with the following information:

  • Brief description of the problem
  • Your full name and relationship to the student
  • Each student’s full name
  • Each student’s 7 digit Seattle Schools student ID#
  • Each student’s school

Resources

FOR STAFF: Open Houses, school presentations