Appeals will be handled as outlined below. The process provides parents and/or students with an opportunity to present all concerns regarding a denied request for transportation. Because the granting of transportation rests with several District offices, the process is an opportunity to assure that transportation decisions are made on the basis of all relevant information, and in accordance with applicable District regulations.

Procedure

The parent/guardian may appeal a denial of transportation services by filing a written request for review to the Transportation Department. The Assistant Manager of Operations will review the previously denied transportation request and any new information provided in the appeal. The Assistant Manager of Operations will review the information provided by the parent/guardian and may interview district staff and/or review district records for information pertinent to making their determination. Upon completion of their review, the parent/guardian will be provided with a written decision, and if necessary, information regarding the parent/guardian’s right to further appeal. A student’s parent/guardian may further appeal the denied transportation request(s) by filing a written request for review to the district’s Transportation Director. The Transportation Director, or their designee, will review the information provided. Within five school business days of receiving the request for review, the Transportation Director will provide the parent/guardian with a written decision. All appeals must be in writing and submitted through a Transportation Contact Form.