Skip To Content

    Get Help

    You can send our tech team a support request with this form or use the contact information listed below.

    District Laptops, District Devices or General Tech Support Questions

    Call our support number or email us to talk to a Seattle Public Schools staff member.

    Contact us between 7 a.m. and 6 p.m. Monday through Friday. To support the start of school, we have extended our tech support staff hours until further notice.

     

     

     

    Tech Support Request

    Your Contact Information

    First Name *

    Last Name *

    What is the best time of day to reach you? *

    Morning (8 - 11:55 a.m.)
    Afternoon (12 - 6 p.m.)

    What is your preferred language? *

    Phone Number *

    Email

    Student Information

    Student Name *

    Student School

    Student Grade*

    How are you related to the student? *

    Parent or guardian  Self  Other

    If you selected other, please describe your relationship to the student.

    Your Question or Concern

    Please select the option that best describes question *

     I need help getting my student's Amazon Chromebook set up
     My student is a middle school or high school student with a district issued laptop and I have question about the device
     I need help with a district student or parent online account (for example: the student portal Clever or Schoology)
    My student needs a laptop
    Other

    What can we help you with?