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Technology Resources for Families

Summary: Resources for families and students for help with online learning software, devices, and general technology information.

How-To Videos and Answers to Your Technology Questions

We’ve put together technology resources for families and students. We have translated videos to support logging in to Clever, logging in to SeeSaw, Microsoft Teams for Students, setting up an SPS iPad and laptop, and setting up parent Schoology accounts. Visit the Technology Supports for Families webpage.

Affordable Internet Resources

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that provides a discount on monthly broadband bills for qualifying low-income households. If eligible, it provides $30 a month to families to pay for Internet access (home broadband or mobile hotspot depending on carrier).

If your household is eligible, you can receive:

  • Up to a $30 per month towards Internet service for eligible households.
  • Up to a $75 per month towards Internet service if your household is on qualifying Tribal lands.
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

Learn more on the USAC Affordable Connectivity Program website.

SPS Sponsored Internet Services

For eligible students, Seattle Public School is offering sponsored internet service so students can connect for online learning. The district will be prioritizing students with the greatest need and will be making hotspots available for the 2021-22 school year.

If you have a need for a hotspot or internet assistance, please contact your local school.

Technology Help for Students and Families

If you need a SPS device or have connectivity issues, please contact your school first. Our Technology Resource Centers and Student TechLine are open to support families and students with online learning software, devices, and general technology information. Learn more about student and family tech support.

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