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    The migration to Exchange Online will require no email outage and is expected to have minimal impact on most users. All users will experience the following changes after the cut over:

    • Outlook client: No interface changes. You may be prompted to login with your full email address and password.
    • Web client (edumail): You will see some navigational and user interface changes to your web client, but the overall functionality will continue to be like what we use today. For the time frame of the pilot, users will have to use another URL to get to their mail.
    • Mobile device: This will stop working until you reset your mail settings on your mobile device. Click here for iOS mobile setup instructions and Android mobile setup instructions.

    Depending on what functions you use in Exchange, you may seem some additional impacts depending on how your device. Refer to the below matrix for more information on what these impacts could be. Exchange Online refers to a migrated mailbox. Exchange On-Premise refers to a non-migrated mailbox.

     

    Pilot

    (May – June)

    Post Migration

    (July onwards)

    User Impact Items

    PC - Outlook

    Mac - Outlook

    Edumail

    PC - Outlook

    Mac - Outlook

    Edumail

    Public Folders

    Y

    N

    N

    Y

    Y

    Y

    Access to other mailboxes/calendars*

     

     

         Both mailboxes are using Exchange Online

    Y

    Y Y Y Y Y

         Exchange Online mailbox wants to open Exchange On-Premises mailbox/calendar

    Y

    Y

    N

    Y

    Y Y

         Exchange On-Premises mailbox wants to open Exchange Online mailbox/calendar

    Y

    Y Y Y Y Y

    Adding permissions to mailbox/calendar

     

     

         Both mailboxes are using Exchange Online

    Y

    Y Y Y Y Y

         Exchange Online mailbox wants to change permissions for an Exchange On-Premises mailbox

    N

    N N

    Y

    Y Y

         Exchange On-Premises mailbox wants to change permissions for Exchange Online mailbox

    N

    N N

    Y

    Y Y

    Group Management

    N

    N N N N N

    Password Change via edumail

    n/a

    n/a

    N

    n/a

    n/a

    N

    *Free/busy will continue to work for all users. For the first time you login, you may see up to a 30 minute delay in free/busy information showing up.