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    Benefits of Office 365 email

    As part of our ongoing efforts to modernize and improve business tools for our staff, SPS’s Exchange Email environment was upgraded from Exchange 2010 to Office 365 Email (part of Microsoft’s Office 365 offering) in July 2016. It is the cloud version of Microsoft Outlook. The benefits of moving to Office 365 are numerous including:

    • Increased email storage for all employees

    • Reduction in support costs

    • Alignment with our Disaster Recovery plans

    • Alignment with required security standards and policies

    • Integration with other Office 365 services such as OneDrive for Business and SharePoint Online

    Frequently Asked Questions

    How do I use Outlook client application?

    If you use the Outlook client to access your email, you will notice little to no change to your email. If you use Edu mail to access your email, you will see some user interface changes that will be similar to the full Outlook client experience. Basic introduction to navigation.

    Will I need to update the settings on my mobile device?

    Click below to see the instructions to update your mobile device:

    iOS instructions
    Android instructions

    If you don't have access to mail on your mobile device, you can now set it up by following the above instructions. Configuring your mobile device to access your district email, will require you to set up a passcode/pin on your device.

    Note: By configuring e-mail on a mobile device such as a cell phone, using ActiveSync or other mail clients, due to privacy and public information data contained in e-mail, you agree to notify SPS if the device is stolen, lost, or infected with a virus or malware by calling the TechLine at 206-252-0333. All data on the device will be remotely wiped, including all messages, contacts, calendar, pictures, etc. and the device will be reset to the factory default state. Once erased, the employee should also contact their carrier to disable cellular phone service and prevent unauthorized phone use. In the event SPS determines that the data on a mobile device poses a security risk to the District, SPS reserves the right to notify the user and remotely wipe the device.

    I am in webmail/edumail, but I can't get to my calendar or contacts.

    To get to your calendar or contacts, click on the waffle waffle on the top left corner of your screen. From here, you can access your calendar or contacts (also called people).

    icons showing mail, calendar, people

    Here you will also see other applications you have access to in Office 365 (including Office Online and OneDrive). To get back to your email, click on the waffle and then select Mail.

    When I reply to an email, the default setting is "Reply all". How can I change the default to be "Reply"?

    To change the default reply setting, click on the drop-down arrow next to "Reply all", select "Change default" and then select "Reply".

    Instructions to change default reply setting

    Is our information secure in the cloud?

    Security is a major priority for the District. We are confident that the security provisions in Office 365 to cover all information (whether generated in email, SharePoint, or Office-create files stored in OneDrive), and meet all the necessary security provisions. This includes stringent security requirements including FERPA and HIPAA.

    Can I change my password?

    If your password has expired, when logging in you will be prompted to change your password. If you would like to reset your password, you will need to be on a district computer.

    How can I manage the Junk Email folder?

    Overview of the Junk Email folder.