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Around the Community

City of Seattle seeks opinions on Internet use, cable TV and city communications

April 12, 2013 | Audience: Families, Community, Staff | Contact: Communications  Phone: (206) 252-0200

tech survey button

The City of Seattle wants to hear from residents about your use of the Internet, preferences in receiving information from the City and how they engage with their local government and community, including Seattle Public Schools.

For the first time, it includes questions about whether residents have visited the Seattle Public Schools website and if they have kids attending Seattle Public Schools.

Take the survey in English or Spanish before April 20 at http://www.seattle.gov/tech/indicator2013.htm. The survey will take about 15 minutes to complete.
 
The technology survey covers:
• Internet;
• Cable TV customer satisfaction;
• how you want to give your opinion or get info from the city;
• social media preferences;
• cell phones usage;
• concerns about cost or security; and
• high-speed Internet services.

Help the city also connect with non-Internet users

The city of Seattle encourages Internet users to help others complete the survey. For those without a computer at home, the city offers public access to computers at libraries, Neighborhood Service Centers and some community centers. Visit www.seattle.gov/tech/freeaccess.htm or call (206) 684-0600 for more information.

Answers from this survey will help shape the city’s strategic and engagement efforts regarding cable re-franchising, the city’s website, Seattle Channel and public outreach. It is also used by others to help plan community outreach and education programs.

The online survey results will add to a random telephone phone survey under way and a series of focus groups in multiple languages. The city expects to publish comprehensive survey results this summer. Past results have been used in decisions about the Technology Matching Fund grant program, and in outreach for neighborhood planning, utility assistance and health education programs.

For more information on this Information Technology Indicators Project, visit www.seattle.gov/tech/indicators/ or contact communitytechnology@seattle.gov or David Keyes at 386-9759 or Vicky Yuki at 233-7877.

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